Eco-Friendly Glass Tumbler with Bamboo Lid and Glass Straw for Hot and Cold Beverages

 FAQ – Glass Cup with Bamboo Lid and Straw

Q1: What materials are used in the cup set?
A: The cups are made of high borosilicate glass with natural bamboo lids and reusable glass straws. A silicone sleeve is also available in customizable colors.

Q2: What sizes are available?
A: We offer 12oz, 16oz, 20oz, and 25oz capacities.

Q3: What are the main product features?
A: Microwave safe, oven safe, freezer safe, dishwasher safe, eco-friendly bamboo lids, airtight seal, and reusable straws.

Q4: Do you provide OEM/ODM services?
A: Yes, we accept OEM/ODM orders. Logo printing on color boxes is free of charge, and logo stickers can be applied on the glass or lid.

Q5: Can the silicone sleeve color be customized?
A: Yes, silicone sleeves can be customized in different colors to match your brand style.

Q6: What is the MOQ?
A: Standard MOQ is about 1000 sets per size, but trial orders can be discussed.

Q7: What packaging options are available?
A: Gift box, color box, and open-stock packaging are available. Packaging can also be customized for retail or e-commerce.

Q8: What certifications do these cups hold?
A: Our products comply with LFGB and DGCCRF standards for food safety.

Q9: Are the cups dishwasher safe?
A: Yes, the borosilicate glass cups are dishwasher safe. The bamboo lid should be hand washed and kept dry after each use.

Q10: Can I request samples before ordering?
A: Yes, samples are available for quality testing, with sample costs refundable upon order confirmation.

Q11: What is the lead time for bulk orders?
A: Normally 30–45 days after deposit and order confirmation.

Q12: Where is your factory located?
A: Our factory is in China and specializes in borosilicate glassware with bamboo lids and eco-friendly accessories.

Q13: Which export markets do you serve?
A: We mainly export to Europe, North America, and Asia, supplying kitchenware brands, retailers, and online sellers.

Q14: What makes this glass cup set unique?
A: Stylish beer-can shape, bamboo lid with airtight seal, reusable straw, customizable silicone sleeve, eco-friendly design, and gift-ready packaging.

Q15: Is this product suitable for both hot and cold beverages?
A: Yes, borosilicate glass is heat- and cold-resistant, making it ideal for coffee, tea, soda, beer, juice, or smoothies.

Q16: What is your production capacity?
A: We produce approximately 500,000 units per month to ensure stable supply.

Q17: How do you guarantee quality?
A: Each cup set is tested for durability, sealing performance, and safety compliance before shipment.

Q18: Do you provide sets?
A: Yes, we supply 6-piece sets (glass + lid + straw) or customized set configurations based on buyer requirements.

Q19: What are the care instructions for the bamboo lid?
A: Keep the bamboo lid dry after each use and avoid soaking it in water. Hand wash only.

Q20: What are the main applications or buyer groups?
A: Perfect for coffee shops, beverage brands, lifestyle homeware stores, gift suppliers, and e-commerce sellers.