IKOO High Borosilicate Glass Airtight BPA-Free Vacuum Glass Storage Container for Fresh Food Preservation

FAQ – Vacuum Glass Food Storage Container 

Q1: What materials are used in this container?
A: The container is made of high borosilicate glass with a PP lid featuring a press vacuum button and silicone gasket.

Q2: Are the lids airtight and secure?
A: Yes, the lids have smart snap locking and a press vacuum button to ensure airtight storage.

Q3: What shapes and capacities are available?
A: Rectangle: 980ml, 1040ml, 1380ml, 1500ml; Square: 800ml, 1100ml.

Q4: Is this container safe for oven, microwave, freezer, and dishwasher use?
A: Yes, the glass body is oven, microwave (not the lid), freezer, and dishwasher safe.

Q5: Can I use the lids in the microwave?
A: No, the lids are not microwave-safe. Only the glass containers are.

Q6: Do you support OEM/ODM services?
A: Yes, we provide multiple logo options: color box printing (free), logo stickers on glass or lid, and cost-effective customization.

Q7: What is your minimum order quantity (MOQ)?
A: Please contact us for MOQ details, which are flexible depending on customization and container size.

Q8: Which certifications does this product hold?
A: Our factory is audited by Walmart, AVON, BSCI, and Amazon.

Q9: Can you provide samples before bulk orders?
A: Yes, samples are available for quality inspection before placing large orders.

Q10: Where is your factory located?
A: [Insert Factory Location]

Q11: What is your production capacity?
A: We have sufficient capacity to fulfill large B2B orders; please contact us for monthly production details.

Q12: What is the typical lead time for bulk orders?
A: Lead time is generally [Insert Lead Time, e.g., 25–35 days] depending on order size and customization.

Q13: Which export markets do you serve?
A: We export globally, including North America, Europe, Australia, and Asia.

Q14: Can buyers visit your factory or see a production video?
A: Yes, factory visits, production videos, and sample room viewing are available upon request.

Q15: What industries are these containers suitable for?
A: Ideal for kitchenware, meal prep, catering, food delivery, and retail markets.

Q16: How does the vacuum lid improve food storage?
A: The press vacuum button removes air, keeping food fresher for longer and preventing leaks.

Q17: Is technical support available after delivery?
A: Yes, we provide after-sales support for product usage, maintenance, and troubleshooting.

Q18: Are bulk packaging and shipping options available?
A: Yes, we offer customized packaging and shipping suitable for international logistics.

Q19: What are the main selling points of this product?
A: High borosilicate glass, smart snap locking vacuum lids, microwave/oven/freezer/dishwasher safe, multiple sizes, and reliable quality.

Q20: How do you ensure product quality and customer care?
A: We follow strict factory audits, quality checks, and provide attentive customer service to meet buyers’ needs.