IKOO Lead-Free High Borosilicate Glass Casserole Dish with Lid - Oven & Microwave Safe Deep Baking Dish

Buyer-Centered FAQs – Borosilicate Glass Cooking Pot with Lid

Q1: Do you support OEM/ODM service?
A1: Yes, we provide both OEM and ODM services, including customized packaging, logo printing, and product design adjustments.

Q2: What is your MOQ?
A2: The minimum order quantity is 3,000 pieces per size or model.

Q3: Where is your factory located?
A3: Our factory is located in China, with easy access to major shipping ports for convenient export.

Q4: What sizes are available for the glass casserole?
A4: Round: 1.6L / 2.4L; Rectangular: 1.8L / 2.8L.

Q5: What certifications do your products have?
A5: Our glass casseroles are certified with LFGB and DGCCRF for food safety compliance in Europe.

Q6: What temperature range can your borosilicate glass withstand?
A6: From -20°C to 400°C (-4oF to 752oF), making it safe for oven, microwave, freezer, and dishwasher.

Q7: Can you provide product samples?
A7: Yes, samples are available upon request. Sample cost can be refunded after placing a bulk order.

Q8: What are your lead times for production?
A8: Normally 30–45 days after confirming the order and packaging details.

Q9: What packing options do you offer?
A9: Open stock, color box, drop mailer box, or customized OEM packaging.

Q10: Can you provide videos or photos of your factory and sample room?
A10: Yes, factory and product videos are available for buyer reference.

Q11: What are the main advantages of your casserole dishes?
A11: Durable borosilicate glass, high heat resistance, easy-grip handles, clear visibility for cooking, and multi-use for prep, bake, serve, and store.

Q12: Which markets do you export to?
A12: We export worldwide, with strong sales in Europe, North America, and Asia.

Q13: How do you ensure product quality?
A13: Strict QC checks are applied from raw material to final packaging, supported by LFGB/DGCCRF testing.

Q14: Can I customize the logo on the casserole itself?
A14: Yes, we can apply logo stickers on the glass or lid, or print logos on the packaging.

Q15: Do you have experience working with international retailers?
A15: Yes, our company is audited by Walmart, Avon, BSCI, and Amazon, with experience in global retail supply.

Q16: What is your production capacity?
A16: We can produce large volumes monthly to support both wholesale and retail orders.

Q17: Are your casserole lids also made of borosilicate glass?
A17: Yes, both the dish and the lid are made of high borosilicate glass for durability and heat resistance.

Q18: Are your products safe for dishwasher cleaning?
A18: Yes, the casserole and lid are both dishwasher safe.

Q19: What industries or buyers are your products suitable for?
A19: Suitable for kitchenware distributors, supermarkets, online sellers, giftware companies, and promotional products.

Q20: Do you provide after-sales support?
A20: Yes, we offer technical support and replacement solutions in case of quality issues after delivery.