Teal Color Glass Container

FAQ – IKOO Glass Food Storage Vacuum Seal Containers

Q1: Do you support OEM and ODM customization?
A: Yes, we offer full OEM/ODM services including logo printing, customized packaging, and product design support.

Q2: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is negotiable depending on size and customization requirements, usually starting from 500–1000 sets.

Q3: Where is your factory located?
A: Our factory is located in China with convenient access to major export ports for fast international shipping.

Q4: What certifications do your products hold?
A: Our containers meet international food safety standards such as LFGB, FDA, and can pass third-party testing if required.

Q5: What is your production capacity?
A: We can produce thousands of sets per day, ensuring stable supply for bulk orders.

Q6: What is the lead time for bulk orders?
A: Standard production lead time is 25–35 days after order confirmation.

Q7: Can I request samples before placing a bulk order?
A: Yes, we provide samples for quality evaluation. Sample charges can be refunded after bulk order confirmation.

Q8: Do you have a factory audit or video tour available?
A: Yes, we can provide factory audit reports, certificates, and video tours of our workshop and sample room upon request.

Q9: Which markets do you export to?
A: We export worldwide, including North America, Europe, Southeast Asia, and the Middle East.

Q10: What are the main advantages of your containers?
A: Our containers are leak-proof, vacuum-sealable with a vent, heat-resistant up to 560℃, freezer-safe, and designed with large straight walls for maximum storage capacity.

Q11: Can your glass containers be used in ovens and microwaves?
A: Yes, the glass body is oven- and microwave-safe. The PP lid should be removed before heating.

Q12: Are your products dishwasher- and freezer-safe?
A: Yes, they are dishwasher-safe for easy cleaning and can be used safely in freezers down to -40℃.

Q13: What customization options do you offer for packaging?
A: We provide gift boxes, color boxes, and open-stock packing. Packaging can be fully customized with your branding.

Q14: Can you add our company logo to the product?
A: Yes, we can add your logo on the lid, glass body, or packaging depending on your branding preference.

Q15: How do you ensure product quality?
A: We conduct strict quality inspections at every stage of production, and all containers undergo leak-proof and temperature resistance testing.

Q16: Do you offer after-sales support?
A: Yes, we provide technical and customer support after delivery, and we welcome feedback for continuous improvement.

Q17: What industries or buyers are your products suitable for?
A: Our glass food containers are ideal for homeware brands, supermarkets, e-commerce platforms, kitchenware distributors, and promotional gift suppliers.

Q18: How do you handle shipping and logistics?
A: We work with reliable freight forwarders and can arrange sea, air, or express shipping according to buyer requirements.

Q19: Do you provide eco-friendly or sustainable packaging options?
A: Yes, we can provide recyclable and eco-friendly packaging solutions upon request.

Q20: Can you support mixed orders with different shapes and sizes?
A: Yes, we can combine rectangular, square, and round containers in one order to meet market demand.